Please fill out the form below and we will respond to your inquiry as soon as possible! Our normal office hours are 9:00 a.m. to 5:00 p.m. Monday - Friday (Mountain Time), excluding holidays, though we check for emergencies outside of normal business hours too. :)
Before you write in, most questions can be answered below, so you don't have to wait for an answer. <3
WHAT FILE FORMAT WILL I RECEIVE WHEN I PURCHASE?
The files you will receive are SVG unless otherwise noted.
WHAT ARE THE LICENSING RIGHTS FOR THESE PRODUCTS?
You can find our full license rights here on this page.
TECHNICAL ISSUES DOWNLOADING
There are two most common culprits:
1) Your browser. Sometimes the issues can be tied to the extensions installed in a browser. It may also be that your current browser is not update and you're using an older version. Try downloading in a different browser (not a cell phone). Try Chrome, Internet Explorer, or Firefox.
2) You can't find the file location. Sometimes, it will download, but discretely, to somewhere hard to find. Try looking in Downloads under My Computer or search the title of the file on your computer for where it could be hiding.
If that doesn't work, you'll want to search Google for help with your specific browser. Usually typing in the error code you are seeing is very helpful when searching.